Call Tracking Services
Because Results Matter
SouthWest Direct® can help you take the guesswork out of your campaign results analysis. Our real-time, web-based call tracking and analysis reporting program allows you to measure the impact of each direct response element within your campaign.
Capture More Inbound Leads
Using local or toll-free numbers integrated within your offline or online campaign elements, our tracking technology captures detailed important information, such as caller’s name, address, phone, date, time, and call origination in real time, from each caller. Calls are then routed to your business phone within any preferred geographic area. This data is captured even if your line is busy or you’re not there to answer the phone. With SouthWest Direct, you’ll never miss a sales opportunity.
Close More Sales
SouthWest Director’s call tracking program can improve your team’s ability to convert calls into sales with our call record feature. This feature allows you to digitally record every inbound call for coaching and training purposes. Replay conversations to pinpoint weak sales techniques and better target employee training. Monitor calls to recapture mishandled leads and increase conversion ratios. With SouthWest Direct, you have the insight you need to evaluate how calls are being handled; and your team has the feedback they need to improve their performance.
For more information or to request a consultation, call 800-968-5798 or click here.
Additional benefits include:
- Cost-per-lead tracking
- Simple integration with any CRM
- No hardware or software required
- Customized reporting
- Automatic call blocking
- E-mail and export tools and reports
- National No-call Information
- Reverse caller ID look up
